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How long does it take for my refund to be processed?Updated a year ago

We aim to process your refund within 14 working days from receipt to our warehouse. 

After we have sent your refund you will receive an email notification. 

Please note it can take a further 5 working days for the funds to clear in your account. This processing time depends on your bank so please contact them directly if 5 working days have passed and you have not received the funds.

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