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Start Your Return

CRAFTD London UK

<p>We currently do not provide &apos;free&apos; returns, instead we ship your exchange item back out to you completely free of charge. We do not provide refunds on postage costs originally paid when you ordered.</p>

We currently do not provide 'free' returns, instead we ship your exchange item back out to you completely free of charge. We do not provide refunds on postage costs originally paid when you ordered.

Do I have to pay for a return?

Returns

What does the CRAFTD London Lifetime Warranty cover?

Can I get my CRAFTD pieces wet?

Are they safe for sensitive skin?

When will you be restocking an item that's out of stock?

What are CRAFTD pieces made from?

How are CRAFTD pieces packaged?

CRAFTD 100 Club

Product

United Kingdom & Northern Ireland

How do I track my order?

Can I change the style, color or size of a purchased product after an order is placed?

Do you ship internationally?

Customs Charges

United States of America

Europe

Canada

Australia & New Zealand

Mexico

Rest of the World

Can I ship an order to a P.O. box?

Orders & Shipping

Returns Policy

How do I start a return?

What's the status of my exchange?

How do I return a gift?

Why isn't there a returns form with my order?

How long is my return / exchange going to take?

How long does it take for my refund to be processed?

My return hasn't been received?

What are your payment options?

Can I apply a discount or store credit after I have placed my order?

How do I purchase a CRAFTD London gift card?

Payment & Promos

Do I have to pay for a return?Updated 2 years ago